It’s the home page of the app! You will see your {N}power information like points, coupons, transaction history and more.

1. Tap the profile icon in the top-right corner to open My Profile
2. Tap on the edit icon (pencil line drawing) next to My Personal Information to open Edit Personal Information
3. Change your password by entering your current password then your new password
4. Scroll to the bottom and tap “Save”

If you forget your password, from the login page, you can tap “Forgot Password?” link, enter your email address and follow the steps to reset your password.

1. Tap the profile icon in the top-right corner to open My Profile
2. Tap on the edit icon (pencil line drawing) next to My Personal Information
3. Change your phone number and/or email address
4. Scroll to the bottom and tap “Save”

Enter your phone number during checkout on the pin pad where a credit/debit card is used. You will receive 1 point for every dollar spent. You will also receive any {N}power-only prices on products like eggs and avocados, as well as coupons you added to your account.

First, check your junk/spam folder to see if emails are being filtered there and make sure to add [email protected] to your email’s safe senders list. If you continue to not receive emails, please tap on “Contact Us” to submit your inquiry.

Yes, you can unsubscribe from {N}power emails at any time using the unsubscribe link at the bottom of each email. Please note: if you unsubscribe you will not receive notification of rewards or offers from the program. You are able to clip $2 point rewards directly from the mobile app under My Progress and tap on “See Rewards”

If you would like to stop using the {N}power program, don’t enter your phone number during checkout and unsubscribe from emails. If you would like to delete your account permanently, follow these short steps:

1. Tap the profile icon in the top-right corner to open My Profile
2. Tap on the edit icon (pencil line drawing) to open Edit Personal Information
3. Scroll down and tap “Delete Account”
4. Then submit your inquiry

Every time you shop and enter your phone number into the pin pad, every pre-taxed dollar you spend will earn 1 point in your {N}power account. Points will round to the nearest dollar, so anything over 50¢ will give you 1 point.

When you reach 200 points, you will receive a $2 reward sent to your email to load to your account. Your points will continue to accumulate, and every 200 points is a $2 reward, up to 10,000 points.

No, any points below 200 that have not converted to a $2 reward will carry over each quarter in a calendar year. You will continue to accumulate points towards the next $2 reward. At the end of the year, all points will reset to 0.

You need to enter the phone number you used to sign up during checkout in order to receive points on the purchase to your account. If not, you will not receive points for that transaction. If you did not receive points for your transaction and would like to, please submit your request by taping “Contact Us” under the main navigation menu.

Once you reach 200 points, you will receive an {N}power reward email. You will need to load this reward to your account from the email or open the app, tap on “See Rewards” under My Progress to add it to your account. The next time you shop and enter your phone number, you will redeem the reward.

First, check your spam folder for emails from [email protected]. Make sure to add that email address to your safe senders list. Second, on the app, tap "Communication Preferences" from the main navigation menu. From there you can review your current subscription status and make any desired changes. If you have trouble, please tap on “Contact Us” to submit your inquiry.

Your earned rewards expire 1 month after the new quarter begins on January 31^st, April 30^th, July 31^st & October 31^st.

Under My Coupon Savings, there’s a section called Available Coupons. Tap on “See All” to view all available coupons to clip.

To save a coupon to your account, tap “Clip” then after 3 seconds it will be viewable in “Clipped Coupons”. The coupon will then be available for you to use the next time you shop.

To save a coupon to your account, click “ADD” and it will be viewable in “My Offers”. It will then be available for you to use the next time you shop.

There is no limit. You can add as many as you like!

Your savings will be shown on your receipt. The offer/coupon will no longer be available to use and will be moved to “Redeemed” under the Clipped Coupons section.

Yes, expiration dates appear on each coupon. Expired coupons will be moved automatically to the “Expired” section of Clipped Coupons.

We email our members weekly deals which can be loaded to your account. There are also manufacturer coupons added all the time, which are also available to clip.

Savings are limited to one coupon of any type (digital OR paper) per item purchased.

Coupons are removed from your account after they are used when you check out and enter your phone number in the pin pad or after their expiration date.

Typically, coupons that you load to your account are available immediately; however periodically you may have the opportunity to view upcoming coupons and clip them early. You will know they are ready to be redeemed when you can see them in your Clipped Coupons.

Ask your cashier about it and they may be able to take care of it right then. However, there may be times when issues cannot be handled at the store-level. In these instances, please submit your inquiry via ‘Contact Us’ link under the main navigation menu.

No, once an offer/coupon has been redeemed, it cannot be used again.

Yes, as long as the transaction has not been finalized, you can use the coupon during a future shopping trip.

There’s no need to print the {N}power coupons you add electronically. {N}power discounts are paperless and are applied to your purchase when you enter your phone number during checkout.

Your information is used solely for the purpose of the program and not shared with 3rd parties. See our privacy policy for more information: https://www.naturalgrocers.com/privacy-policy

Please see our Terms of Use: www.naturalgrocers.com/npower-terms-use